Texas woman Uber Eats steak from Costco. Then she sees what she gets. Uh, how is she supposed to cook it? ‘Do you have a Crock-Pot?’

A Dallas, Texas, Costco customer who thought she ordered steaks using Uber Eats was left scratching her head after two large beef eye of round roasts were delivered instead.

Jordyn Lax (@jordynlax) published a video highlighting the meat mix-up, along with a capitulation: she had no idea how to prepare it.

‘Help'

“I Uber Eats steak and they brought me this. Idk how to cook this. What even is this? Help,” she writes in a text overlay of her clip. Lax opined further on her cooking confusion in a caption for her post. “No like actually how do I cook this I need instructions,” she added.

After showing off the two slabs of meat on camera, she flips her camera lens around to record herself looking bemused. However, Lax's requests for assistance didn't fall on unsympathetic ears.

‘Make a pot roast or birria tacos'

Throngs of TikTok commenters who watched her video were quick to point out that she had roast delivered to her, not steak.

Some said that all she needed to do was cut it and cook it the same way one would a New York strip or rib-eye, but others said this wasn't the case due to the meat-to-fat ratio of roast.

“The people who are trying to tell you to cut it into steaks have no clue what they're talking about. Cooking that like steak would come out very tough due to the lack of intermuscular fat. It's why we have to cook a roast low and slow for it to be tender,” one said.

Others echoed the aforementioned sentiment, urging her to take a slow-cook approach to the beef cut. “Roast or braise it. If you cut it and sear like a normal steak it will be very chewy. This cut needs to be cooked for few hours,” another mentioned.

Crack open the Crock-Pot?

A different person remarked that a Crock-Pot, or slow cooker, would be the perfect tool to prepare the meat she received. Moreover, they provided a thorough breakdown of how to make a full meal out of the meat.

“Do you have a crockpot? If you do, get some baby potatoes, baby carrots and some onion. Put them on the bottom, sear your roast and put it on top of the veggies. Then do a packet of ranch seasoning, a packet of brown gravy mix, a packet of au jus and a stick of butter. And peppercinis. Cook on low for about 8 hours,” they penned.

Low and slow wins the race

Waiting a full work shift just to eat a meal probably doesn't sound like an enjoyable prospect, especially if Lax used a grocery delivery service to expeditiously prepare a home-cooked meal.

While many steak cuts can often be cooked fairly quickly, the same doesn't apply to roasts. Beef It's What's For Dinner calls the eye of round roast “a lean, flavorful cut.”

Oftentimes, this meat is utilized for sandwiches in delis. Additionally, the site's write-up on the cut recommends it “be roasted or slow-cooked at home.”

Due to the fact that this “inexpensive” cut comes from an area of the leg “used for movement,” it's “less tender.” Consequently, the eye of round roast is sometimes cut up for ground beef.

In a different write-up, the same site indicates optimal eye of round oven roast times at 1.25 to 1.5 hours at 325°F.

A similar recipe to the above-mentioned TikTok commenter's is listed on Life With The Crust Off. However, the proposed cooking time is drastically lower, at one hour and 40 minutes.

Hours of marinating for quick cooking

If you're a fan of lean steaks, you could turn an eye of round roast into a quickly cooked cut of beef. After all, it's relatively affordable compared to other cuts, so you'll get more bang for your buck. But you'll need a significant amount of prep time beforehand to ensure it doesn't have Goodyear tire consistency.

A great way to do this, according to this New England Dairy blog post, is to marinate the steak in yogurt. That's because the calcium and lactic acid in yogurt are gentler compared to “vinegar, lemon juice, and wine,” as per the site.

When left sitting in harsher acids for too long, the exterior of meat can become mushy. But left in yogurt, proteins are denatured without ruining their texture. So, you can slice up your eye of round roast into steaks and leave them in a yogurt marinade flavored to your preference.

The catch, though, again, is that you'll have to wait a bit before you start chowing down. Serious Eats recommends 4–6 hours in a yogurt-based marinade in order to ensure optimal tenderness.

UberEats Mix-Ups

Like Instacart, Uber Eats offers grocery deliveries. And as with many delivery services, customers are sometimes given incorrect items.

Uber Eats has chargeback guidelines and policies in place when unauthorized items are brought to customers.

But some users report that refund requests aren't always summarily processed, like this Reddit user who showed that two of the three items delivered weren't what they ordered. They say they disputed the delivery, but Uber Eats wouldn't give them their money back.

Another Reddit user in a separate post on the site's r/instacart sub said whenever steak's delivered, it's “always wrong.”

Someone else who delivers for Instacart replied to the post, corroborating this claim. According to them, their customers are always “surprised” whenever they bring the cut of meat they initially asked for.

However, another person on the app countered, saying that store labeling often doesn't coincide with app details for meat.

“A lot of the time the description doesn't match what the label says … definitely can't tell by looking at them the way you can a box of cereal. You can always request them to send you a pic of the steak they are buying,” they wrote.

Subplot News has reached out to Uber Eats via email and Lax via TikTok direct message for further comment. We will update this story if they respond.

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