Arkansas woman pulls up to 7Brew drive-thru. Then she tries to hit the no-tip option on the tablet: ‘Very intentional’

A woman from Arkansas pulled up to the 7 Brew drive-thru. Then she clicked the no-tip option on the tablet and explained to her audience why she doesn't tip.

TikToker Sheena Scott (@shethesalon), who owns a hair salon in Little Rock, shared a recent viral clip that's caught on with viewers.

In the video, Scott showed the company's tipping screen. She clicked “no tip.”

“I pride myself on being a good tipper,” the TikToker said. “But if I'm going thru a drive thru, or doing a pickup? If it's raining, super hot and they give good service I'm happy to always tip cash. Other than that I'm a generous tipper.”

How do people feel about tipping?

Tipping has become a standard part of everyday American culture, but it wasn't always expected or even customary. At the beginning of the 20th century, there were even a number of states that outright banned tipping, according to Econ Focus.

According to the publication, tipping became increasingly more common. In the '50s and '60s, a 10% tip became the new norm. Then in the '80s, service workers could expect 15%. Now, in the 2020s, most servers expect 20% as a baseline.

A 2026 survey from WalletHub found that nine out of 10 Americans think tipping culture has gone too far. Roughly 55% of individuals surveyed by the financial platform said they tip because of social pressure, not because of good service.

Should people tip drive-thru workers?

Customers have shared their grievances with tipping practices online. An article published in Newsweek described one viral video where a customer in a drive-thru said the practice made her “uncomfortable.”

“What am I gonna tip you for?” the TikToker asked, according to Newsweek. “I'm in the [expletive] drive-thru.”

The TikToker later deleted the video, but the publication interviewed two experts: etiquette consultant Adeodata Czink and Cornell professor Michael Lynn, who both concluded that tipping at drive-thrus is unnecessary.

The website TipTaxCalc gave a similar figure and wrote that a “0 [to] 15%” tip is acceptable at fast food restaurants or those without counters. “Tipping is optional,” the blog concluded.

‘I don't tip any place that pays hourly'

Commenters who discussed the situation generally agreed that tipping at drive-thru locations was unnecessary.

“I work EMS and ain't nobody giving me a 20% tip for bringing their pulse back,” one viewer said. “i think the drink u made me that took u 30 secs to make can be paid for by ur employer not me. & before yall say i make more than yall, i don't…i make 14$/hr.”

“sorry i am not tipping bc all they did was click buttons,” another viewer added.

Other commenters said that “tipping killed everything.” Some viewers, though, had criticism for the content creator. 

“‘I pride myself on being a good tipper' literally no,” one viewer said, while quoting the creator's description. 

Buzz News has reached out to Scott via TikTok direct message for more information.

@shethesalon I pride myself on being a good tipper! But if I'm going thru a drive thru, or doing a pickup? If it's raining, super hot and they give good service I'm happy to always tip cash. Other than that I'm a generous tipper. #tippingculture #tips #coffee ♬ sonido original – ♪☆𝘃𝗰𝗸𝘆☆♪